BigBlock.io

YOUR IT
MUST WORK

Let us manage your technology so you can manage your business.

about us

We are an IT consulting firm in Columbus, Ohio. We provide fully managed services for SMBs, and project-based work for enterprises. We have built an extremely powerful network of partners with some of the best talent in central Ohio. These partners have over 100 years of combined experience that span the entire spectrum of IT services, from managed support to internet, phone and cloud services.

IT Support

Maintaining IT systems, staying up to date on the latest innovations and proactively monitoring for threats and weaknesses. All this can make your infrastructure seem more like a burden than an asset.

Consistent proactive maintenance keeps your systems running and costs predictable. We can handle your technology needs so you can focus on your critical initiatives.

IT PROJECTS

We utilize our extensive skill sets to address high-expertise projects for enterprises. We have proven results of getting projects done under high pressure and short timelines. Past projects have spanned the areas of network engineering, virtualization, VDI, disaster recovery and mergers and acquisitions. It is not uncommon to have thousands of devices within the scope of a single project. Our experience in 24/7 environments such as hospitals and data centers has helped us engineer solutions that achieve minimum or no downtime results.

BACKUP AND DISASTER RECOVERY

When unprepared, disasters cause significant loss of data and downtime. Reliable data backups are only one piece of the puzzle. Instituting a business continuity plan that is updated and testable is crucial to protecting your business. Do you know how long your business can be down? Do your employees know how to continue working if the office is inaccessible? When is the last time you tested your disaster recovery plan? How much does one hour of downtime cost? One day? One week? Let us help you answer these questions and turn them into an actionable plan with checklists, procedures and expectations.

REMOTE DESKTOPS

With the increasing capabilities of cloud services and faster internet speeds, remote desktops are becoming a viable option for businesses. Remote desktops allow organizations to remove their reliance on on-premise equipment and move their costs from CAPEX to OPEX. However, not everyone should move to remote desktops simply because they exist. It is imperative to analyze applications and workflows to determine if your organization will benefit. We can provide this analysis so you can confidently know if you should move some or all of your IT services to the cloud.

Our strategy

the FOUR PILLars of IT

agility

Benefit from the systems that are practiced and improved upon daily through extensive interactions with different organizations across many industries.

Implementation plans that contribute to the long-term objectivE
Quick response to unplanned events to reduce operational inefficiency created by distraction
Identify dependencies involving people, process and technology to ensure business-critical operations

availability

We focus on delivering the infrastructure, services and human resources needed to achieve high availability. Rely on redundant infrastructure and high expertise to maximize fault tolerance.

Backup power for physical IT assets
Multiple backups to maintain 3 copies of data across 2 or more locations at all times
Disaster recovery plan to keep business running when the worst strikes

cost control

Increase real cash flow by funding projects and services through operating expense instead of capital investment. Purchasing infrastructure as a service, as it is consumed, helps maintain the flexibility and scalability needed to meet the changing demands of a business.

RELIABLY PREDICT MONTHLY OPERATIONAL EXPENSE
UNDERSTAND THE COST OF INCREMENTAL GROWTH AND ACCURATELY FORECAST IT IN ADVANCE
LOWER THE TOTAL COST OF OWNERSHIP (TCO) USING PROACTIVE MAINTENANCE PLANS TO HELP AVOID UNPLANNED DOWNTIME AND DATA LOSS

risk mitigation

Fundamental areas of operational technology are built around industry best practices that satisfy the requirements of industry, trade and government mandates. Third-party audits, compliance procedures and documentation address the principles of availability, confidentiality and security.

Sarbanes-Oxley Compliance (SOX)
Payment Card Industry (PCI) Data Security Standard (DSS)
Health Insurance Portability and Accountability Act (HIPAA)

why choose us

Your infrastructure is a living, breathing organism with interconnected services that are constantly evolving. You can not change one system without affecting the rest. With our strong network of expertise, we're able to stay ahead of the curve and develop solutions for your company that address your needs now and in the future. We will always keep your technology path ahead of the curve.