Managed Services

Proactive Service, Predictable Cost


Managed IT Support

Managed IT support provides the benefits of a full-time IT staff without the overhead. Outsourcing your IT support needs to our firm reduces costs, increases productivity and assures you are able to operate your business worry-free.

  • Help desk with ticketing system
  • Service Level Agreements (SLA)
  • Infrastructure-as-a-Service (Iaas)
  • Fixed fee or hourly charges depending on your needs


Virtual CIO

All small businesses need a technology strategy that grows with them. Unfortunately, not all businesses can allocate funds to an entire technology department. Virtual CIO services provide enterprise level leadership and expertise on a flexible basis. Virtual CIO services include the following:

  • One to three year roadmaps
  • Budgeting for IT operations and projects
  • Quarterly business reviews (QBRs)
  • Vendor and software license management

data isn’t just data

Backup & Disaster Recovery

We all know we need to backup our data. What is often missed is how that data is being backed up, how it will be recovered and how long it will take to be back in business during a disaster. Strong backup and disaster recovery (BDR) is not one size fits all. Crafting a good plan takes into account many variables across different types of situations.

  • Maximum Tolerable Downtime (MTD)
  • Recovery Time Objective (RPO)
  • Recovery Point Objective (RPO)
  • Recovery Location
  • Hierarchy of Offices


Endpoint Security

In the new age of ransomware and sophisticated cyber attacks, security has never been more important. By taking the proper measures at the endpoint , we can secure against attacks on the weakest part of the system: the user. Proper training, detection and counter-attack measures combine to provide safety for you and your clients against an invisible and ever changing threat.

  • Training programs for employees to recognize threats such as phishing and fake website alerts
  • Web content filtering from a global database to block malicious websites and links
  • Antivirus, malware and unusual behavior detection scanning in real-time on the computer
  • Counter-attack measures for breaches to track source of command and control attacks
  • Full disk encryption and remote wipe capabilities in the event of computer theft

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